Tennis Express Returns Department 10770 Westheimer Road Houston, TX 77042. Drop the shipment off at any authorized UPS Service Station or drop-off location, and retain the tracking information or drop-off receipt. We’ll take care of the rest, and will notify you via email once your request has been processed!
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Tennis Express Return & Exchange Instructions In an effort to provide you with exceptional customer service, Tennis Express will accept returns and/or exchanges on unused/worn product(s) within 60 days from the date of delivery. • Orders over $75 qualify for free return shipping and are sent out with a prepaid return label.
1. Complete the Packing Slip / Exchange & Return form. If the form is NOT available, please CLICK HERE to print and complete the Exchange or Return form and include your name, email and cell phone. Include the Order Number if available. 2. Box up your Exchange / Return in original packaging. Do NOT place tape or labels on shoebox. 3.
In general, Tennis Express will accept all returns and exchanges on any products within thirty days of when they were purchased. Many of our products also come with manufacturer's warranties. A restocking fee is applicable and at the discretion of TennisExpress.com whenever the return is due to "wrong item ordered," "customer does not like the product," "item no longer needed," or "changed mind".
1. Fill out the return form below and include it in the box for shipment 2. Attach the enclosed UPS shipping label to the outside of the package 3. Drop the shipment off at any authorized UPS Service Station or UPS Drop Off location. 4. We will take care of the rest and will notify you via email when your return is processed!
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Limit 1 (one FREE) return / exchange per order. Excludes oversized, heavy or drop ship items. Does not apply to exchange orders, warranty claims, defective products or marketplace orders. More information can be found on the return policy page
Bring the items you wish to return, along with your packing slip or shipping confirmation email, and the original form of payment. (That’s it! No box required.) Returns will be accepted within 60 days of purchase for refund, back to the original form of payment. RETURN EXPRESS, EXPRESS MEN OR EXPRESS FACTORY OUTLET ONLINE ORDERS BY MAIL
Tennis Express will ship the demo racquets via UPS Ground Delivery (Express Option Available). You will receive your demos within 2-5 business days of placing your order. You have one week from the day you receive the demos until you need to return them.